Consumer Dispute Resolution

Under the terms of Law No. 144/2015 of 8 September, we inform you that the customer may resort to the following Consumer Dispute Resolution Entities:

I) Customer Ombudsman for Travel and Tourism Agencies at www.provedorapavt.com
II) Tourism Arbitration Commission of Turismo de Portugal at www.turismodeportugal.pt
III) Or any of the entities duly indicated in the list provided by the Directorate-General for Consumers at: www.consumidor.pt, which we recommend consulting.